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Support License with Host change + upgrade to EE4

Posted: February 11, 2015 at 11:01 am

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jungcenter

February 11, 2015 at 11:01 am

Like others, I changed hosts and now have this error message…

“You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”

With our host change, we also went from EE3 to EE4.

How can we get the correct support license on the new host. (The old host is not an issue as it is no longer active.)

WP 4.1, EE4.4.8 no add-ons.
http://www.cgjungcenter.org/event-registration/

Thanks!


Lorenzo Orlando Caum

  • Support Staff

February 11, 2015 at 12:42 pm

Hi, I’ve released your support license key. Go ahead and reactivate it by following the steps in the confirmation email.

Thanks


Lorenzo


jungcenter

February 11, 2015 at 1:08 pm

Thanks. Will do.

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