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Support License message

Posted: July 31, 2017 at 12:41 pm

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lesley Nobles

July 31, 2017 at 12:41 pm

I’m seeing this message in wordpress “Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.”
I just moved my site to a new server. Domain stays the same. I also deleted the wordpress instance on my older server. What else do I need to do?


Josh

  • Support Staff

July 31, 2017 at 12:52 pm

Hi there,

Was the key removed from http://www.breakinginertia.com/rockerchixxchoir too? I’ll go ahead and reset the key for your account. If the key is only on one site at the moment you can click the Dismiss button next to the message you’re seeing and the message will not come back.

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