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Support License Key Reset

Posted: March 11, 2015 at 9:55 pm

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c3cyclists

March 11, 2015 at 9:55 pm

I am getting the dreaded message “An automatic update for Event Espresso is available but your Support License Key is invalid…” Can you please reset my license key?

Thanx


Tony

  • Support Staff

March 12, 2015 at 5:19 am

Hi c3cyclists,

I have reset your license key.

You’ll need to go to Event Espresso -> General Settings.

Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.

You will also receive an email with these instructions.

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