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Cuillin
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January 6, 2017 at 5:29 am
I have an active EE4 Everything License. (This has happened before) Could you reset for me – many thanks.
“An automatic update for Event Espresso is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”
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Tony
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January 6, 2017 at 6:11 am
Hi there,
I have reset your license key.
You’ll need to go to Event Espresso -> General Settings.
Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.
You will also receive an email with these instructions.
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Cuillin
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January 6, 2017 at 8:26 am
Hi Tony
Many thanks! All sorted 🙂
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