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Support License Key Issue (2)

Posted: February 5, 2015 at 10:06 am

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Matt & Cindra McCoy

February 5, 2015 at 10:06 am

Hi,
It says “An automatic update for Event Espresso is available but your Support License Key is invalid”. I’ve copy and pasted the key that was on my account page into the Event Espresso General Settings page and I still get the same message. Any help would be appreciated.
Thanks.


Tony

  • Support Staff

    •

February 5, 2015 at 10:30 am

Hi there,

When copying your license key, please use the key that does not end _FREE.

When you paste the key into Event Espresso, double check there is no whitespace before and/or after the characters, then save the settings.
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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by Tony 9 years, 9 months ago ago

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