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Support License Key is Invalid

Posted: April 11, 2015 at 2:42 pm

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Allyne Dinh

April 11, 2015 at 2:42 pm

Hi,
We’ve been trying to update to EE4 on wordpress, but keep running into this error: “An automatic update for Espresso Ticketing is available but your Support License Key is invalid.”. Does our key need to be reset?


Lorenzo Orlando Caum

  • Support Staff

    •

April 12, 2015 at 12:35 am

Hi, I’ve reset your support license key. Try applying it again and then you should be able to update your add-ons.

—
Lorenzo


Allyne Dinh

April 12, 2015 at 6:50 pm

Hi Lorenzo,
Would you mind resetting it one more time? We couldn’t get it to work. Currently, we’ve removed the key from our wordpress site, so maybe it will work if it’s reset once more.

Thanks,
-Ally


Dean

April 13, 2015 at 4:05 am

That’s been reset for you.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 9 years, 7 months ago ago

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