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support license key error

Posted: February 15, 2018 at 5:04 pm

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JeffChahal

February 15, 2018 at 5:04 pm

Hi, I had to wipe my website and start again. My support key is no longer accepted, what do I need to do?

Thanks


Tony

  • Support Staff

    •

February 16, 2018 at 2:49 am

Hi there,

I have reset your license key.

You’ll need to go to Event Espresso -> General Settings.

Remove the key and save the settings.

Copy the key from your account page, add it to the key field again and save the settings.

That should re-assign the key to your site.


JeffChahal

February 23, 2018 at 11:10 am

Thank you.
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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by JeffChahal 6 years, 7 months ago ago

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