Support

Home Forums Event Espresso Premium Support License Key is only valid for one domain (2)

Support License Key is only valid for one domain (2)

Posted: March 9, 2017 at 10:36 pm

Viewing 1 reply thread


Allan Browning

March 9, 2017 at 10:36 pm

I have the message:
You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

I am using EE4 V4.9.31p on a single site version of wordpress 4.7.2 with a EE4 everything License.

In my EE account is say the key is active on our domian.

Can you help?

We can not get automatic updates.


Tony

  • Support Staff

March 10, 2017 at 3:25 am

Hi Allan,

I have reset your license key.

You’ll need to go to Event Espresso -> General Settings.

Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.

You will also receive an email with these instructions.

Viewing 1 reply thread

The support post ‘Support License Key is only valid for one domain (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso