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Support License Key (11)

Posted: May 26, 2017 at 9:05 am

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Troy

May 26, 2017 at 9:05 am

I have this installed on only one domain so why am I getting this message?

You have the correct Support License Key for Event Espresso – Calendar (EE 4.3+) but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Tony

  • Support Staff

May 26, 2017 at 11:32 am

Hi there,

Your license key can only be used on a single site at any one time.

Currently, you have the key active on your main site and another beginning oldipcpr. I’ve reset your license key which should remove the above notice, however, if both sites continue to use the license key the same notice will be thrown again shortly after the reset.

You’ll need to remove the key from the old site to prevent this from continuing to happen.

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