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Carl Messenger-Lehmann
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January 19, 2017 at 2:49 pm
Hi
I have a valid support licence ke on this site http://www.sutherland-chan.com – however I cannot update the plugin because it says I need a valid support license key. This one does not expire until July of this year. I need the updated EE so I can activate the promotions & discount plugin.
Can you assist with this.
Thanks
Terry
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Josh
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January 19, 2017 at 4:39 pm
Hi Terry,
I checked into this and it looks like sutherland-chan.com/staging is also pinging ee.com with the same key. Can you remove the key from that other site?
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Carl Messenger-Lehmann
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January 20, 2017 at 7:48 am
Hi Josh
You’re right. That is a staging site we setup for the client to do testing so they don’t need commerce capabilities. I’ve removed the key from that site now. What are the next steps here?
Terry
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Josh
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January 20, 2017 at 8:20 am
I’ve reset the key, so you can go to the site that’s using Event Espresso and go to Event Espresso > General Settings and re-save the page setting there.
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Carl Messenger-Lehmann
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January 20, 2017 at 10:09 am
Thanks Josh. All is good now.
Terry
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