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Support License invalidated after server change

Posted: February 22, 2023 at 9:04 am

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mobile kino 2

February 22, 2023 at 9:04 am

I am getting the following error, how to fix it?
We have only migrated the site to a different server, but with same domain, not sure why this is appearing:

Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains


Garth

  • Support Staff

February 22, 2023 at 11:39 am

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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