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Support keys are not working

Posted: April 2, 2015 at 2:14 pm

Viewing 4 reply threads


Elizabeth

April 2, 2015 at 2:14 pm

Error:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

masterpiecemixers.com


Lorenzo Orlando Caum

  • Support Staff

April 2, 2015 at 2:58 pm

Hi, try reactivating the support license key ending in 82.


Lorenzo


Elizabeth

April 3, 2015 at 10:54 am

I went in the site and resaved it. Still says:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

Active on: masterpiecemixers.com


Elizabeth

April 3, 2015 at 10:55 am

Also, which one ending in 82? There are 2. One is active on masterpiecemixers.com and thats the one with the issue.


Lorenzo Orlando Caum

  • Support Staff

April 3, 2015 at 11:38 am

Hi,

I did not notice that. I rolled out one of them and created a new one ending in 6eaf.

Give that one a try.


Lorenzo

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