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Support Key not allowing automatic upgrade

Posted: March 11, 2015 at 4:57 pm

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d37toastmasters

March 11, 2015 at 4:57 pm

MY curently active through June suppport token is not allowing me to so automated upgrades.

On my plugins page I have this message:

A new version of Event Espresso is available. View What’s New with version 3.1.37.1.P. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Jonathan Wilson

March 11, 2015 at 5:05 pm

Hey David,

?I have reset your license key. Please remove the key from the field in your Event Espresso General Settings, save the blank field, then reenter the key and save again.

Let me know if you have anymore issues. I’m here to help.


d37toastmasters

March 11, 2015 at 5:13 pm

that did it thanks for the quick response.


Jonathan Wilson

March 11, 2015 at 5:17 pm

My pleasure!

May I ask a favor of you? If you have time in your busy schedule, would you be so kind to visit this page to see how you can help us get the word out about Event Espresso?
https://eventespresso.com/about/help-us-help-you-how-to-share-event-espresso/

Thank you so much!

Since this topic is resolved, I am going to close it. If you have anymore questions or issues, please start a new topic and we will be happy to help there. 🙂

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