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Giles Watson
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July 27, 2016 at 7:56 pm
Hello,
I just purchased a second support license key to use the event espresso plugin on a second website, and the new license key cant be found in the admin panel. It was paid against Invoice 5516.
Any help would be really appreciated.
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Jonathan Wilson
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July 28, 2016 at 2:29 pm
Hello Giles,
Our system only allows for one license key per account, unless you have a Developer package. That is why your license expiration was extended instead of you receiving an additional license.
I have refunded the amount you paid. The funds should show in your bank account within a couple of days. Now you can create a new account and purchase an additional license through the new account.
Please let me know if I can do anything else for you.
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