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Subscription Upgrade Error

Posted: November 30, 2019 at 5:40 pm

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Aaron Axelsen

November 30, 2019 at 5:40 pm

I’m trying to upgrade my license using the current pricing, but I keep getting this error.

“You must immediately change the subscription in order to redeem a coupon.”

How can I purchase an upgrade?


Tony

  • Support Staff

December 2, 2019 at 3:55 am

Hi there,

I’m sorry for the trouble, please use the form here:

https://eventespresso.com/contact/

Select billing in the dropdown and a member of the sales team will contact you.

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