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joedaboss
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March 7, 2016 at 7:07 pm
Having styling issues Promo box not outlined so people can see the field to add the promo code.
The tickets their is no space between the different ticks.
Need the Method of Payment graphic to be bigger. On my site it said to take screen shoots of the issues and I see no place to up load them?
I need help as we are lossing sales because people can follow how to buy tickets?
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Tony
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March 8, 2016 at 4:26 am
Hi Joe,
I have replied via your support token, please follow up there and we will get this fixed for you.
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joedaboss
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March 8, 2016 at 8:52 am
no clue how to get to support token??? this is was to confusing???
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joedaboss
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March 8, 2016 at 8:56 am
i filled out a form and gave all credentials and I have no clue what your asking I needed this done hours ago.
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Tony
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March 8, 2016 at 9:00 am
I’ve already made changes to the site but need feedback on a couple of changes.
The reply would have gone directly to your email address, you can reply directly using that.
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joedaboss
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March 8, 2016 at 9:09 am
i dont see anything fixed???
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Tony
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March 8, 2016 at 9:17 am
Have you read my reply in the email?
Stripe now automatically opens on registration rather than users needing to click through to open the payment methods, I’ve asked if you still want to make the image larger or is no longer needed.
The label for the Promotion code is hidden behind the promotion code field, we can use custom CSS to move this but it will just say ‘Promotion code’ I asked if you wanted the phrasing changing to something different?
To add custom styles we recommend using either the My Custom CSS or Reaktiv CSS Builder plugins, however your theme also includes a custom CSS section, I asked which you preferred. If I use the theme and you change themes later the CSS will be lost so need to check which option you prefer.
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joedaboss
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March 8, 2016 at 9:20 am
I just need it fixed no clue whats best I guess plugin unless if the theme gets an update and over rights what you do? I need to send out email blast I cant do that with the site not fixed? PLEASE just fix
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joedaboss
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March 8, 2016 at 9:21 am
and the only emails I get are the ones say you answered the ticket? this is to confusion
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joedaboss
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March 8, 2016 at 9:25 am
i am tired please forgive me. Yes in the box you can say “Add promotion code here” in the field if that was what you was asking? can you look at the tick spacing as well? http://www.fundit.us/events/crowdfunding-compliance-marketing-technology-conference/
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joedaboss
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March 8, 2016 at 9:29 am
dose stripe open up before they ad promo code?
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Tony
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March 8, 2016 at 9:43 am
Yes it will open up as soon as they hit the payment options step.
I’ve applied the CSS changes to make the image 200px wide, would you like it bigger?
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joedaboss
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March 8, 2016 at 9:49 am
thats fine can you send me screen shoots so i dont have to fill out the form??
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Tony
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March 8, 2016 at 9:52 am
Take a look here – http://take.ms/dkXQN
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joedaboss
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March 8, 2016 at 9:52 am
can you remove that? if stripe just pops up when you hit the blue button to process payment?
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Tony
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March 8, 2016 at 9:58 am
What would you like removed? The image?
Ticket selector also fixed – http://take.ms/vU0Rr
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joedaboss
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March 8, 2016 at 9:59 am
i still don’t see the box outlined? make it gray like all the others? Please need to see where to ad the promo code?
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Tony
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March 8, 2016 at 10:14 am
What would you like removed? The image?
i still don’t see the box outlined? make it gray like all the others? Please need to see where to ad the promo code?
I’ve set the background color to match your other inputs – http://take.ms/1NfyI
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joedaboss
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March 8, 2016 at 10:26 am
no looks good
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Lorenzo Orlando Caum
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March 8, 2016 at 10:36 am
Hello,
Were there any other questions that we could help you with?
If not, could you update your support post to resolved?
Thanks!
—
Lorenzo
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joedaboss
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March 8, 2016 at 10:47 am
NOW registration is not working? getting this error: An error has occurred:
Company : This field is required
Title : This field is required.
and I added a company name and it dose not work now please look I just sent out a 50,000 email blast
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Tony
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March 8, 2016 at 10:58 am
Which browser are you using?
I’ve just tested in Chrome, Firefox and IE11 without any problems.
Can you try clearing your browsers cache and retest:
http://www.refreshyourcache.com/en/home/
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joedaboss
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March 8, 2016 at 12:21 pm
why is this so hard!!!
This is weird – I went through the system to test it, but did not put in my credit card (I abandoned the process), yet it still sent me a confirmation email.
auto email from the site?
Hello, Scott Purcell:
We’re just notifying you of a successful payment made for the following transaction and tickets:
Payment Details:
• Payment Status: Complete
• Transaction ID: 166
• Total Cost: $595.00 (USD)
• Payment Amount: $0.00 (USD)
• Amount Due: $0.00 (USD)
Event: FundIt – Crowdfunding Compliance, Marketing & Technology Conference April 26-27
• Ticket Name: Early- Bird
Early-Bird Discount Register NOW ends March 9, 2016
• Price: $595.00 (USD)
• Quantity Purchased: 1
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joedaboss
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March 8, 2016 at 12:22 pm
i need this fixed I paid for support and this needs to flow and work properly PLEASE!
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Josh
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March 8, 2016 at 12:37 pm
Hi there,
Did you clear your cache before you started the last registration?
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