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Stripe Payments not processing again

Posted: November 2, 2016 at 6:31 am

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PAI Editor

November 2, 2016 at 6:31 am

Hi,

I had this problem last month, and it was solved here: https://eventespresso.com/topic/stripe-payments-not-processing/

However, I still have Contact Forms 7 disabled, and now the same issue is happening again.

Here is a dummy event, if you want to try yourself. https://www.pai.ie/events/dummy/

Any help would be great; this is proving to be a big problem for our clients, who feel nervous that their CC details are disappearing into the ether.


Tony

  • Support Staff

November 2, 2016 at 6:58 am

Hi there,

Here is a dummy event, if you want to try yourself. https://www.pai.ie/events/dummy/

Stripe has a minimum charge amount which your current price does not meet:

https://support.stripe.com/questions/what-is-the-minimum-amount-i-can-charge-with-stripe

You’ll need to increase that price to at least €0.50

If you view one of the transactions this has happened to, what does it show within the ‘Gateway response’ field for the Stripe payment?

Have you recently installed/activated any additional plugins?

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