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Stripe Payment system not working

Posted: September 19, 2016 at 12:05 am

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Peter Mckie

September 19, 2016 at 12:05 am

The Stripe payment system has been activated however when a payment is processed, I get an error message (no code) advising the payment cannot be processed. I have checked the keys and they are right. They are also working on another EE site without any issues. Both sites are the same WordPress and EE version. Any ideas where the problem may lie?


Tony

  • Support Staff

September 19, 2016 at 3:48 am

Hi Peter,

Can you post either a screenshot of the error, or link to an event we can use to test this please? We need to know if the error is from EE or Stripe themselves.


Tony

  • Support Staff

September 19, 2016 at 4:04 am

Actually you can ignore the above as I missed your support token request.

I’ll continue this there.

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