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Cannabiz
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April 13, 2015 at 3:12 pm
Hi Guys,
I’ve set up the Stripe payment module with the appropriate API keys, however the plugin seems to “GET” from the site…instead of Stripe. Have purchased the support token so I can short cut this fix.
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Jonathan Wilson
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April 13, 2015 at 3:33 pm
Hi there,
Did you fill in the form on this page? Once we receive your info, we will respond asap.
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Jonathan Wilson
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April 13, 2015 at 4:00 pm
Hey Daron,
I received your login information. Can you explain what you mean by “it’s not working”? Are you seeing error messages?
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Jonathan Wilson
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April 13, 2015 at 4:07 pm
Hey Daron,
There appears to be a conflict with the Dynamo plugin. It is causing errors on the Chrome Web Developer Tools console. Can we deactivate that plugin then test the Stripe payment on the site again?
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Cannabiz
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April 13, 2015 at 4:17 pm
Absolutely
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Jonathan Wilson
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April 13, 2015 at 4:21 pm
Hey Daron,
I was able to confirm that the Support Dynamo plugin is causing the conflict. With it deactivated, I am able to click “Pay Now” and the Stripe form opens. Can you confirm?
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Jonathan Wilson
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April 13, 2015 at 4:24 pm
Also, there is an update for the Dynamo plugins. If you need those plugins, I recommend updating them to the latest version. That may fix the issues you are having with conflicts. If not, you will need to contact the developer of those plugins about the errors their plugin is causing.
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Cannabiz
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April 13, 2015 at 4:25 pm
Yup…that worked. /sigh
Expensive lesson in plugin conflicts.
Thanks Jonathan. As always, you guys solve the problems quickly and easily.
I appreciate it.
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Jonathan Wilson
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April 13, 2015 at 4:27 pm
I’m glad I could help. Try updating to the latest versions of those plugins and seeing if that fixes it.
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Cannabiz
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April 13, 2015 at 4:27 pm
Yup, its a brand new site…so we’ve got some bugs to iron out. We copied over the old Search Bash site (You guys have helped in a pinch before with that one too).
So I really appreciate it.
Daron
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Jonathan Wilson
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April 13, 2015 at 4:28 pm
You’re quite welcome.
Please let me know if I can do anything else for you.
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