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computhink
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October 23, 2023 at 9:11 pm
Hi, customers are getting this issue when trying to use stripe payment. “Unexpected Error communicating with STRIPE. If this problem persists, let us know at support@stripe.com. (Network error [errno 77]:)”
I have checked with stripe support, and it doesn’t seem to be an issue with them.
could you advise please?
These are my settings
WordPress Version: 5.9.8
PHP Version: 7.4.33
MySQL Version: 5.5.5
Event Espresso Version: 5.0.1.p
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computhink
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October 23, 2023 at 9:47 pm
Hi, I just wanted to update that the issue seems to have been resolved once I changed the PHP version to 8.0.30.
On that note, could someone from the support team please advise on what is the best and most stable current version to use for WordPress, PHP and event expresso?
Thank you
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Tony
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October 24, 2023 at 4:41 am
On that note, could someone from the support team please advise on what is the best and most stable current version to use for WordPress, PHP and event expresso?
The short answer is ‘the latest’.
If there is a newer version of WordPress, there’s usually bug fixes within it.
If there is a newer version of Event Espresso, there’s usually bug fixes within it.
Newer versions of PHP is tricky, never versions are ‘better’ (PHP8+ is much faster than previous versions) but also has breaking changes to code that worked in previous versions so it depends on the plugins you are using. PHP8 and PHP8.1 are usually fine, PHP8.2 can cause breakage (Event Espresso works fine with PHP8.2, other plugins may not).
“Unexpected Error communicating with STRIPE. If this problem persists, let us know at support@stripe.com. (Network error [errno 77]:)”
Errno 77 is a cURL error and usually means there’s an is with thr rootCA certificates in use on your server, updating PHP may have updated the version of cURL in use, or the root certificates. So its not technically a PHP issue, but a server config issue.
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Rio
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October 24, 2023 at 4:42 am
The error you receive is thrown by Stripe, you will see it in the error message. But good to hear about this case that stripe did not work with lower version of php.
We are currently using 8.0 up and We don’t see any conflict yet.
thanks
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