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Aaron Frost
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July 2, 2019 at 12:40 am
I just purchased the Stripe add-on for payment method in Event Espresso but get an error message.
When I try it with a different theme it works.
Can someone please help me fix this, I need it working in Avada.
Thanks
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Aaron Frost
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July 2, 2019 at 12:47 am
The following errors have occurred:
The payment could not br processed due to a technical issue.
Please try again or contact ############ for assistance.
A valid payment was not generated due to a technical issue.
Please try again or contact ############ for assistance.
Your payment could not be processed successfully due to a technical issue.
Please try again or contact ############ for assistance.
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Tony
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July 2, 2019 at 4:46 am
Hi there,
There are multiple JavaScript errors being thrown on your site and as the Stripe payment method uses JavaScript any errors will prevent it from functioning.
In the Avada theme options, under the performance options do you have any of the JS precompile options enabled? if so try disabling those and retest.
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Aaron Frost
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July 2, 2019 at 6:19 pm
Hi, I disabled the JS precompile options and it still shows java script errors?
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Josh
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July 3, 2019 at 7:26 am
Hi,
These are the JavaScript errors on your site’s home page:
TypeError: jQuery.waypoints is not a function
fusion-flexslider.js:1:4528
TypeError: jQuery.waypoints is not a function
fusion-waypoints.js:1:412
<anonymous> /wp-content/themes/Avada/includes/lib/assets/min/js/general/fusion-waypoints.js?ver=1:1
TypeError: jQuery.waypoints is not a functionavada-fusion-slider.js:1:25963
start /wp-content/plugins/fusion-core/js/min/avada-fusion-slider.js?ver=1:1
init jQuery
The above errors will need to be fixed to allow Stripe’s JavaScript to function as expected.
The same errors have been reported elsewhere, including on the ThemeFusion forums:
https://theme-fusion.com/forums/topic/counter-boxes-wont-animate/#post-582197
and the reply there said to contact ThemeFusion support. That is the best place to get help with JavaScript errors from Avada and/or ThemeFusion plugins.
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