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scwirrel
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March 2, 2021 at 10:36 am
We have now updated to latest version of stripe plugin, but after being closed for Covid we have now tried to go live again today with our new EE4 license and get “The following errors have occurred: A database error has occurred. Turn on WP_DEBUG for more information. Must provide source or customer.”
Is eventexpresso working with stripe using the 1.1.9p plugin?
any idea what is wrong? We can’t take payments!
thank you
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Tony
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March 2, 2021 at 12:57 pm
Hi there,
Yes, the latest version of the Stripe payment method and Event Espresso work fine.
Have you enabled WP_DEBUG on the site to see what the above error is?
If not you can do that using this code in your sites wp-config.php file:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
Retrigger the error and look in /wp-content/debug.log to see what error is logged.
—
There are a fair few console error being thrown on the site if you open up Chrome Dev tools and view the console.
For example:
Uncaught Error: Bootstrap's JavaScript requires jQuery version 1.9.1 or higher, but lower than version 3
at bootstrap.min.js:6
WP 5.6+ loads version jQuery version 3.5.1 by default, you could try switching that back to the ‘legacy’ version using this plugin:
https://wordpress.org/plugins/enable-jquery-migrate-helper/
Add that to the site, then go to Tools -> jQuery Migrate and set the version to legacy, then save.
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