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Emily Ruff
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November 7, 2017 at 10:31 am
Hi, we’ve worked with Stripe support and will need EE inputs to troubleshoot this: Our conference is set up with Multiple Events Registration, i.g. the main Admission is an event, Meal Plan is another event, Parking Pass yet another https://floridaherbalconference.org/events/ So most people checkout with multiple events.
When Stripe receives the payment, they only show the total and ONE of the events. E.g., we’d get John Doe $950 for parking pass, with no way to figure out the breakdown in Stripe. Stripe Tech Support says they are not receiving the info from EE Gateway, and the Stripe setting in EE provides no such option.
So how can we get the multiple events breakdown? We used to use Paypal Gateway and it worked with MER.
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Josh
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November 7, 2017 at 1:48 pm
Hi Emily,
I’m afraid that breakdown cannot be sent to Stripe via the Stripe add-on, but you can get the breakdown of each ticket within Event Espresso > Transactions.
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