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Stripe Gateway EE 4.6.0 correct key but can't update

Posted: November 3, 2022 at 2:20 pm

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gar8328

November 3, 2022 at 2:20 pm

Receiving the following message when attempting to update Stripe Gateway ## 4.6.0. “You have the correct Support License Key for Event Espresso – Strip Gateway (EE 4.6.0+) but you account only allows for automatic upgrades on on domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.” How do I update the plug in?


Garth

  • Support Staff

November 3, 2022 at 2:55 pm

Hi there,

Make sure your license key is only active on one domain at a time (including subdomains or development sites, staging sites, etc.).

I’ve reset your license key so it will work on whatever domain you choose. If this continues to happen please let us know.

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