Support

Home Forums Event Espresso Premium Stop Multiple input of same email address into group bookings

Stop Multiple input of same email address into group bookings

Posted: July 15, 2016 at 3:47 am

Viewing 1 reply thread


First Design

July 15, 2016 at 3:47 am

Hi I’m using Event Espresso and its working great.

However I’m getting a lot of issues with the group entry form. People are entering the same email address multiple times into the form, meaning that I am not getting the email details of each registrant which I need.

Is there anyway of preventing this from happening?


Tony

  • Support Staff

July 15, 2016 at 5:00 am

Hi there,

Currently EE can not prevent users from entering the same email address multiple times.

On your registration forms there is an option to copy of of the primary registrants information into the additional registrations – http://take.ms/Vwv95

In this case it may help to remove that from the registration form and force users to enter the details. It will not prevent users from using the same details but it may help reduce it.

You can hide that section using some CSS:

#spco-copy-attendee-dv {
    display: none;
}
Viewing 1 reply thread

The support post ‘Stop Multiple input of same email address into group bookings’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso