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Still struggling with Attendance and check-ins

Posted: October 20, 2016 at 8:15 am

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Samantha

October 20, 2016 at 8:15 am

Hello!
Can someone please explain to me (data wise) what I am looking at here: (wp_esp_checkin table) https://snag.gy/5wmgsu.jpg
This is what the export looks like: https://snag.gy/J463lW.jpg
I just don’t get it. I don’t understand what the 1 and the 0 represent in the CHK_in column. If I want this to only show as one registration, I need to know which record to delete. I don’t want to use the interface, because we’ve made a bit of a mess of things already: https://snag.gy/w9EPXl.jpg
I believe your recent updates have addressed this, but I’m trying to clean up old records ๐Ÿ˜‰
Thank you ๐Ÿ™‚


Samantha

October 20, 2016 at 8:19 am

*only show as one checkin


Josh

  • Support Staff

October 20, 2016 at 10:15 am

Hi Samantha,

In the checkin table’s CHK_in, a 1 means a check-in, and a 0 means a check-out. A ticket can be checked in and out several times (this can be valuable info for event organizers). If you delete one of those, you’ll lose the data for that check in or check out.


Samantha

October 20, 2016 at 2:45 pm

If the 1 is a check in, and the 0 is a check out (for that attendee for that event) then why does it show as 2 attended: https://snag.gy/J463lW.jpg


Josh

  • Support Staff

October 20, 2016 at 3:03 pm

That entry shows 2 checkins. A checkout does not negate a check in, they were still checked in before they were checked out.


Samantha

October 20, 2016 at 3:32 pm

That entry shows a “2” which represents 1 check in and 1 check out, added together. (at least that’s how it looks data wise). It would probably be less confusing if the export had separate columns for checkins and checkouts. Now that you guys provided a great way to delete them it’s not so much of an issue, but it doesn’t make a whole lot of sense to me to add them together into one column on the export. Maybe for other people’s situations it does, not sure! Thank you!

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