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NYSCC
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March 4, 2015 at 10:11 am
While the form asks for the STATE, it is not being recorded in the database and is not output on the .csv
The registration is at https://nyscc.org/nyscc-events/attendee-registration
Please contact me to let you know how I can send you login details if you want to look at the backend.
This is rather urgent, so thank you for your prompt reply.
Regards,
Richard
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Lorenzo Orlando Caum
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March 4, 2015 at 11:28 am
Hi Richard, could you please backup your WordPress site and update to the current release which at this time is 4.6.13?
https://eventespresso.com/wiki/ee4-changelog/
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Lorenzo
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NYSCC
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March 4, 2015 at 1:09 pm
Lorenzo,
Thanks for your help. I have backed up my site and made the udpates, but the bug is persisting. You can see that the form field is not updated properly either on the .csv or the fields at https://nyscc.org/event-registration/?e_reg_url_link=1-2d82b050c38e1a2e9d3e0a458c239996&step=attendee_information&revisit=1
Please let me know how to fix this issue.
Many thanks,
Richard
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NYSCC
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March 4, 2015 at 1:17 pm
Lorenzo,
Oddly, the Country field Country[CNT_ISO] is also not recording on the database.
many thanks for your help.
Regards,
Richard
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Lorenzo Orlando Caum
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March 4, 2015 at 2:20 pm
Hi Richard, the state field should be a dropdown. How did you convert it to a text field?
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Lorenzo
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NYSCC
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March 4, 2015 at 2:22 pm
Dear Lorenzo,
I did not convert the field; instead, it appears that the migration from ee3 to ee4 introduced this bug which I can’t figure out how to back out of. Any suggestions would be greatly appreciated.
Regards,
Richard
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Lorenzo Orlando Caum
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March 4, 2015 at 2:38 pm
Okay thanks for letting us know Richard. Do you remember the version number for Event Espresso 3 that you upgraded from?
Also, could we take a look at your site privately?
https://eventespresso.com/send-login-details/
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Lorenzo
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NYSCC
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March 4, 2015 at 3:04 pm
Lorenzo,
Yes, please give me instructions for providing you access to our system. We have made every attempt to make this work but can’t get the .csv file to record the state or country fields.
We upgraded from Version 3.1.36.5.P and imported all the data.
Regards,
Richard
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Lorenzo Orlando Caum
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March 4, 2015 at 3:30 pm
Hi,
Please use this link:
https://eventespresso.com/send-login-details/
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Lorenzo
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