Posted: October 9, 2017 at 3:35 am
We sometimes see spurious batch messages with weird-looking addresses waiting to be processed and apparently blocking the sending of intentional batch messages. |
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I’m trying to send a screenshot. How can I do that? |
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When I click on the spanner (wrench) I get the error message: The EE_Message_Registrations_incoming_data class expects an array of EE_Registration objects. EE_Messages_Registrations_incoming_data – __construct – 31 |
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Or, in the second case, the following error message: |
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Hi there, What makes you say they are blocking the other batch messages? For screenshots you’ll need to host the image and post the link: https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots |
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The spurious messages were addressed to: |
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Can you see this? |
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The subsequent messages wait in the Q. If I click the spanner, it shows the error message. |
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I deleted the waiting messages and then generated them anew. They still don’t go but show the error message: |
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After some time they did get sent, but only after deleting the spurious messages. |
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So you have registrations using invalid email addresses, and you’re selecting those registrations to send a batch email to? Then those batch messages remain in the queue and block other messages?
No that’s a link to the dashboard, we need the Full URL, for example: domain.com/wp-content/uploads/2017/somefile.jpg
The messages system uses WP-Cron to process messages, are you allowing time for the messages to work through the system? |
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No, we have no registrations with such invalid addresses! These messages appeared from nowhere in the Q for processing. I have no idea where they can possibly come from. |
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Its simply not possible for EE to randomly generate email addresses, especially the address you mentioned above. Go to Event Espresso -> Registrations -> Contact list (tab) Search for the 2 email addresses mentioned above, do you get any hits? |
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I have checked the Registrations and there are no such addresses. I’ve also uploaded the screenshot here: https://greyowl.files.wordpress.com/2017/10/bildschirmfoto-2017-10-09-um-11-14-54.png |
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I mentioned contacts, not registrations. Did you check the contact list? Are these definitely batch messages types? Under ‘Message type’ in the message queue what does it show – http://take.ms/XoScv |
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So these emails (‘buns@fcn.al’, ‘arrivenot@emailbad.fr’) are generated by EE.. This is what I have found in “/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/data_class/EE_Messages_Preview_incoming_data.class.php” line 185
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Hmm, ok. Those are the dummy details used for the message previews, have you been sending testing messages recently? Which version number of EE are you using? |
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Yes, we have been sending test messages. We have “Event Espresso – 4.9.46.p Version 4.8.2” (Copy-pasted from footer) |
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You can update to the current version of Event Espresso 4 to prevent future tests from creating entries in the message activity list table. Version 4.9.47.p included this fix:
Then you can delete the messages that were sent as tests from the queue if they’re still in the queue. |
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