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Nomi
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March 23, 2019 at 12:14 pm
We’re having a similar problem. EE is sending the wrong venue info via email from our last event to new registrants.
Not good.
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Josh
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March 25, 2019 at 10:09 am
Hi,
I looked into this and EE isn’t sending the wrong venue info on the site that you sent us access to. The registration in question was for the event from last year.
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Josh
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March 26, 2019 at 8:10 am
Hi Nomi,
It seems that you’re not getting the emails we send you, so I’ll reply here and include what was earlier sent about how to test the registration process:
One way to test a registration is go to the WordPress dashboard, then go to Event Espresso > Events. Click the “Registrations” link below one of your upcoming events.
Then click on the button “Add new registration”.
Then select a ticket quantity, the click the “Add tickets and continue” button.
Then complete the form with information. The information can be made up if you prefer, however the important part of this step is make sure you input an email address where you can receive emails.
After you’ve completed the registration form, you’ll leave the “Send Related Messages” checkbox ticked, and click the “Save Registration and Continue” button. On the next page, you’ll have the opportunity to test sending a payment reminder, and the opportunity to test adding a payment.
Hope that helps!
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