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Miriam Kuta
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May 23, 2014 at 3:48 pm
I am also having problems with that…on my account page it says my license keys are not active, yet they do not expire till 4/2015. And it will not let me load them on to the settings page
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Lorenzo Orlando Caum
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May 23, 2014 at 6:45 pm
Hi Miriam,
Not active means that the support license key is not currently linked to a WordPress site. The key ending in 89 should be used.
What happens when you copy and paste it in your General Settings page?
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Lorenzo
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Miriam Kuta
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May 23, 2014 at 6:48 pm
I get this message: There is an automatic update for Event Espresso available but your Site License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log into your account to manage your Site License Keys or purchase a support license now.
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Lorenzo Orlando Caum
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May 23, 2014 at 6:58 pm
I’ve created a new key ending in 52. Please try again.
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Lorenzo
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Miriam Kuta
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May 23, 2014 at 7:02 pm
That worked! Thanks Still having other issues with the calendar link….that’s in a different forum.
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