I probably need to create another thread to ask this question…I will if required:
Why are the “Details” and “Description” identical for a ticket? It seems like I should be able to make these different as it just is duplicative and makes the ticket details extra long.
They won’t always be identical. For example if there’s a price modifier attached to the ticket, and that price modifier has a description, it will add another row to the prices section and the price modifier’s description will be displayed in the description column.
If you’re not using price modifiers you could add this code to a functions plugin and it will remove that part from the ticket details view:
The support post ‘Split: Ticket related question’ is closed to new replies.
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