|
Bonfire
|
January 18, 2016 at 3:05 am
We have the same problem! Help! Check the event page:
http://bonfiredordrecht.nl/events/benefiet-worship-night-sarah-hamidi-amanda-lock-band
|
|
Bonfire
|
January 18, 2016 at 3:05 am
http://bonfiredordrecht.nl/events/benefiet-worship-night-sarah-hamidi-amanda-lock-band
|
|
Bonfire
|
January 18, 2016 at 3:06 am
Event page
|
|
Tony
|
January 18, 2016 at 4:35 am
Hi there,
I’ve split the thread to work on each site independently.
Your theme is currently throwing a javascript error – http://take.ms/TbTie
Is this a custom theme you have created? IF you temporarily switch themes to one of the default themes such as twentyfourteen (or use Live preview) and run a registration does it work?
|
|
Bonfire
|
January 18, 2016 at 5:01 am
Thanks for your quick response! The theme we use is Churchope, we didn’t created it ourselves, but we bought it. Changing the theme to twentyfourteen resolved the problem. Thanks for that! Now we have to figure out the problem with our theme.
|
|
Tony
|
January 18, 2016 at 5:59 am
I would recommend creating a ticket with the theme developer for this, if you provide them with the screenshot I provided above and/or a link to the event page they should be able to provide further details on why that error is being thrown.
|
|
Bonfire
|
January 18, 2016 at 6:15 am
I’ll do that. Thank you very much for the support!
|
|
Tony
|
January 18, 2016 at 6:20 am
You’re most welcome.
Please do keep us updated and let us know if you have any further problems.
|
