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Split: Event Espresso 4.10.30 Causing Critical Error

Posted: May 31, 2022 at 11:41 am

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webmaster-kjgfulda

May 31, 2022 at 11:41 am

(Tony Edit) Original Thread: https://eventespresso.com/topic/event-espresso-4-10-30-causing-critical-error/

Das gleiche Problem habe ich auch und die Registrierung zu sämtlichen Veranstaltungen funktionieren nicht.

I have the same problem and the registration for all events does not work.


Joao Victor

  • Support Staff

May 31, 2022 at 4:18 pm

Hi there!

Thanks for contacting us today.
To assist you with the error, could you share more details about which error is displayed or record your screen (we recommend Loom) to help us to reproduce it in our environment?

Thanks!


webmaster-kjgfulda

June 1, 2022 at 1:42 am

Hier ein Video, ab Wann die Anmedlung bei einer Veranstaltung nicht mehr weiter geht.

Here is a video of when registration for an event stops.
https://drive.google.com/file/d/1yrLi3PCAajrm-XkdCxSV-vt-wgui32r0/view?usp=sharing


Melanie Meszaros

June 1, 2022 at 7:58 am

I have the same issue.


Melanie Meszaros

June 1, 2022 at 8:14 am

FWIW, I found if I temporarily disable recaptcha then it works.


Tony

  • Support Staff

June 2, 2022 at 4:13 am

Hi there,


@webmaster-kjgfulda
Your site is currently using reCAPTCHA v2 (Checkbox) which requires allow_url_fopen to be enabled on your sever, which it looks like has been disabled.

You can either contact your host and have them enable allow_url_fopen on the server for you, or a better option is to switch to using reCAPTCHA v3 (Inivisible).

Go here:

https://www.google.com/recaptcha/admin/create

Create a v3 key and then use that within Event Espresso -> Registration Form -> Reg Form Settings -> reCAPTCHA Anti-spam Settings

Set ‘Invisible reCAPTCHA Protection’ to at least on the Registration Form.

Set the Theme to ‘Invisible’ and save the settings, then retest.

Does it work then?


@theheartofawomanteam

If you are also using checkbox reCAPTCHA you can follow the same steps above, if not can you open up a new thread with details of the issue and a link to an event we can take a look at, please?

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