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moskoo
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March 4, 2015 at 4:13 pm
Same kind of problem here: clicking the trash can will make a semi-transparent band appear on the top of the page (approx 100px high) with nothing in it, and nothing else happens.
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Lorenzo Orlando Caum
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March 4, 2015 at 5:35 pm
Hi there,
I’ve split your support post reply from the original support post here:
https://eventespresso.com/topic/deleting-incomplete-payments/#post-144646
If you see an existing support post that sounds like your issue, then please create your own support post and then include a link to the support post that you saw. This will help us prevent confusion when multiple members are posting.
I have not seen that issue and I wonder if its a CSS issue from another plugin. Can you confirm that you are running the latest version of Event Espresso 4?
https://eventespresso.com/wiki/ee4-changelog/
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Lorenzo
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moskoo
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March 5, 2015 at 8:30 am
Yes I do have the latest version (Version 4.6.14.p) and everything else is up to date. I just tried with only the EE plugin activated and with different browsers: Chrome, Firefox and Safari (on a mac) and I still get the same results.
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Lorenzo Orlando Caum
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March 5, 2015 at 9:21 am
Hi, could you try re-testing with only Event Espresso running and let us know if the content appears as expected?
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Lorenzo
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moskoo
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March 5, 2015 at 9:34 am
I did the test with only the EE plugin activated, nothing else, and I still got the same problem.
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Lorenzo Orlando Caum
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March 5, 2015 at 11:54 am
Thanks for the additional testing. Could you please create and share a temporary login via this link?
https://eventespresso.com/send-login-details/
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Lorenzo
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moskoo
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March 17, 2015 at 11:17 am
Solution found by Tony from Staff Support! Turn out a bad HTML code in a translation string from the .mo file is breaking the Javascript within the admin.
Many thanks for your great support and patience.
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Tony
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March 17, 2015 at 11:31 am
You are most welcome, moskoo.
I’ll mark this thread resolved, if you do run into any further problems just let us know.
Have a great day 🙂
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