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cmurtaugh
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May 23, 2014 at 11:57 am
Receiving the error message “SORRY, THERE WAS A SECURITY ERROR AND YOUR REGISTRATION WAS NOT SAVED.” when registrants attempt to register.
We tried clearing the cache in WP which seemed to help for a bit yesterday but the error message is happening once again.
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Tony
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May 23, 2014 at 12:25 pm
Hi there,
The problem is that the Event Espresso pages are set to be cached, they need to be set not to cache.
Within WP-Super-Cache (Settings -> WP Super Cache) go to the Advanced Tab.
Then scroll down until you find:
‘Add here strings (not a filename) that forces a page not to be cached….’
Within that field add:
/event-registration/
/thank-you/
/transactions/
/registration-cancelled/
Click Save strings and the Purge the cache again (delete it)
That should then set the EE pages not to cache which should resolve the security error.
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cmurtaugh
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May 23, 2014 at 12:33 pm
That seems to have resolved the problem. Thanks.
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Tony
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May 23, 2014 at 12:35 pm
Great!
Just let us know if you run into any further issues.
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