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Sorry, there was a security error and your registration was not saved. (13)

Posted: September 9, 2014 at 6:15 pm

Viewing 24 reply threads


mgregor

September 9, 2014 at 6:15 pm

just upgraded an old inherited site. how can i troubleshoot this error that occurs when someone tries to register for an existing event?

thanks


mgregor

September 9, 2014 at 9:30 pm

the errors i get on the page are

Notice: Undefined variable: wordpress_https in /home/content/17/7841017/html/wp-content/plugins/espresso-https.1.0/espresso-https.php on line 883

Notice: Trying to get property of non-object in /home/content/17/7841017/html/wp-content/plugins/espresso-https.1.0/espresso-https.php on line 883

Notice: Undefined variable: wordpress_https in /home/content/17/7841017/html/wp-content/plugins/espresso-https.1.0/espresso-https.php on line 891

Notice: Trying to get property of non-object in /home/content/17/7841017/html/wp-content/plugins/espresso-https.1.0/espresso-https.php on line 891

Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home/content/17/7841017/html/wp-includes/functions.php on line 3370

Notice: Constant WPECAUTHNET_PLUGIN_NAME already defined in /home/content/17/7841017/html/wp-content/plugins/gold_cart_files/merchants/wpec_auth_net/wpec_auth_net.php on line 11

Notice: Constant WPECAUTHNET_CLASSES already defined in /home/content/17/7841017/html/wp-content/plugins/gold_cart_files/merchants/wpec_auth_net/wpec_auth_net.php on line 13


Tony

  • Support Staff

    •

September 10, 2014 at 3:10 am

Hi,

I recommend you remove the Espresso HTTPS plugin as it is no longer maintained.

We recommend using a plugin such as WordPress HTTPS which should remove the majority of those Notices (the final 2 I’m not sure of)

The ‘Sorry, there was a security error and your registration was not saved.’ is usually caused by caching, is there a caching plugin being run on the site?


mgregor

September 10, 2014 at 6:10 am

there is no cacheing program that i can find. i didn’t create this site, just recently inherited it and updated it from WP3.1. i’m not familiar with HTTPS plugins and want to make sure i do this right. our old settings were like this: http://imgur.com/7aFNVqX

can you advise me how to best set up WordPress HTTPS?


Lorenzo Orlando Caum

  • Support Staff

    •

September 10, 2014 at 8:26 am

Hi,

You would want to set your event registration page and your thank you page to https mode. Here are the slugs on a default install of Event Espresso:

/event-registration/
/thank-you/

They can be added to the settings for WordPress HTTPS. Be sure to save settings afterwards.

—
Lorenzo


mgregor

September 11, 2014 at 10:45 am

i think ours is customized to just be /events/ but alas, even with all three of these listed in filters, i’m still getting the same error. also since installing WordPress HTTPS, my admin keeps asking for my password every several minutes. any ideas how i can fix? we have an event happening in 2 weeks and are in high marketing gear! thanks.


Lorenzo Orlando Caum

  • Support Staff

    •

September 11, 2014 at 11:03 am

Hi,

It is logging you out because you are switching from http to https and back.

Secure your WordPress admin dashboard through WP HTTPS.

—
Lorenzo


mgregor

September 11, 2014 at 11:38 am

oh thank goodness that’s not happening anymore. that was driving me bonkers. like i said, i know nothing of https. here’s a screenshot of my settings. i still get the same error when trying to register for an event. thanks so much for your help.


mgregor

September 11, 2014 at 11:38 am

http://imgur.com/jIIpbhs

is the screenshot 🙂


mgregor

September 11, 2014 at 11:54 am

hmm… i turned off all the plugins except the ee ones https and the shopping cart. on the events page i get a huge screen of errors.

below is some of it….

Notice: Trying to get property of non-object in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/page-events-ee.php on line 20

Notice: Undefined index: event_state in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 261

Notice: Undefined index: event_country in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 262

Notice: Undefined index: month_range in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 263

Notice: Undefined index: event_search in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 264

Notice: Undefined index: ee in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 265

Notice: Undefined index: page_id in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 266

Notice: Undefined variable: ym in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 280
All Events

Notice: Undefined index: event_state in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 261

Notice: Undefined index: event_country in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 262

Notice: Undefined index: month_range in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 263

Notice: Undefined index: event_search in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 264

Notice: Undefined index: ee in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 265

Notice: Undefined index: page_id in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 266

Notice: Undefined variable: ym in /home/content/17/7841017/html/wp-content/themes/suzane_northrop/functions.php on line 280

Notice: Undefined index: event_state in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 13

Notice: Undefined index: event_country in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 14

Notice: Undefined index: month_range in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 15

Notice: Undefined index: event_search in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 16

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 145

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 154

Notice: Undefined property: stdClass::$event_address in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 162

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 163

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 145

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 154

Notice: Undefined property: stdClass::$event_address in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 162

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 163

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 145

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 154

Notice: Undefined property: stdClass::$event_address in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 162

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 163

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 145

Notice: Undefined property: stdClass::$venue_address2 in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_list.php on line 154

Notice: Undefined property: stdClass::$event_address in /home/content/17/7841017/html/wp-content/uploads/espresso/templates/event_li


mgregor

September 11, 2014 at 12:26 pm

hm. i disabled my theme and put it on a few of the default themes and got this:

http://imgur.com/er7pcct


mgregor

September 11, 2014 at 12:28 pm

meant to add that i had only WordPress-https and eventespresso plugins on when i took that last screenshot.


Lorenzo Orlando Caum

  • Support Staff

    •

September 11, 2014 at 1:37 pm

Hi,

There appears to be some issues with your customized templates.

Could you login to your WordPress site with an SFTP or FTP client and go to this location:

wp-content/uploads/espresso/templates

Temporarily rename the templates folder to templates1 or something else and this will deactivate those templates.

Does the site then begin to work as expected?

—
Lorenzo


mgregor

September 11, 2014 at 4:32 pm

almost? here’s a screenshot of the next step

http://imgur.com/euSinjE,w37QALL#1

and the screen after that:

http://imgur.com/euSinjE,w37QALL#0

i’m happy to offer a login if that makes it easier to help diagnose. i’ve only used your software for one event on another site. i’m a little out of my league!


mgregor

September 11, 2014 at 5:07 pm

whoops, those are the same… this is the other one: http://i.imgur.com/w37QALL.png


Lorenzo Orlando Caum

  • Support Staff

    •

September 11, 2014 at 6:01 pm

Hi,

Your site is forcing debugging mode to be on along with debugging display.

Turn that off with this macro:

define('WP_DEBUG', false);
  if (WP_DEBUG) {
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);
}

It should go into your wp-config.php file and should replace any existing debugging macros.

Next, you should be running the latest software & add-ons. If you aren’t sure, try backing up and removing all of the Event Espresso software.

Then download the latest versions for Event Espresso 3 and upload and activate through WordPress plugins.

Let us know if this helps.

—
Lorenzo


mgregor

September 12, 2014 at 9:16 am

well, i’ve been turning debugging on and off as i try to troubleshoot this issue and issues with WP4 and this old custom theme someone else wrote.

putting this code in my wp-config file just hides the errors right? in the default theme the page does look better, but the issues are still there, right?

i do need to be able to see what errors my system is throwing. ultimately i want to fix the theme she has.


mgregor

September 12, 2014 at 9:25 am

and yes, all my software is up to date. all updated within the last week.


Josh

  • Support Staff

    •

September 12, 2014 at 9:44 am

@mgregor,

The wpdb notices will go away if you update to the latest beta of EE3 (3.1.37).

You can download this from your account page *after* you click the box on your account page to opt in to the pre-release channel.

Or if you set WP_DEBUG to log errors only, the WP notices will no longer display.


mgregor

September 12, 2014 at 1:30 pm

i’m not sure that accomplishes what i need. that seems just like i’ll be hiding the errors that i’m trying to fix in the custom theme theme and plugins that are breaking after updating everything to WP4. are the errors that i was seeing in the checkout pages unrelated to ee?


Josh

  • Support Staff

    •

September 12, 2014 at 1:55 pm

Hi there,

Some points to be aware of:

1) Those are notices, and notices are not the same thing as errors.

2) The notices regarding the usage of wpdb prepare are from the way EE 3.1.36 and lower uses wpdb prepare. In 3.1.37, the use of wpdb->prepare has been updated, and if you update to 3.1.37 these notices will no longer be thrown because adjustments were made to how EE 3 uses wpdb->prepare.


mgregor

September 12, 2014 at 1:58 pm

ok. thank you. is there a way to just turn off the notices? when will the next version be out of beta? we are already on shaky ground here. 🙂


Lorenzo Orlando Caum

  • Support Staff

    •

September 12, 2014 at 3:09 pm

Hi,

You would need to turn display debugging off:

https://eventespresso.com/topic/sorry-there-was-a-security-error-and-your-registration-was-not-saved-13/#post-117156

You can’t selectively show notices or warnings or errors.

We are looking to progress EE4 out of beta later this year.

—
Lorenzo


mgregor

September 13, 2014 at 5:45 pm

ok. they’re still on 3 anyway. is there a nice migration article?


Josh

  • Support Staff

    •

September 15, 2014 at 9:22 am

Hi Greg,

Please consider logging notices instead of displaying them.

You can make this happen by setting the following in you wp-config.php file:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

The above will log notices to a debug.log file to your wp-content directory.

Along with that, if you want to look into updating to ee4, please read this guide:

https://eventespresso.com/differences-ee4-ee3/

Alternatively, EE 3.1.37.p is currently in beta while we finish up polishing a few of its new features. It’s stable and will be ready to release very soon.
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Updated by Josh 10 years, 4 months ago ago

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