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Some Tickets Don't Include Tax, and Some Tickets just Exclude Tax

Posted: July 3, 2023 at 8:16 pm

Viewing 3 reply threads


meronhrycusko

July 3, 2023 at 8:16 pm

Hi, I need all my tickets to show as tax not included, as you see the asterick beside the price. However, I copied some existing tickets and lowered the price, and now it’s not showing as taxable. This is a problem and I’m offering a no-tax promotional code, which would double the discount on these tickets.

Webpage: https://jrinnovators.com/2023-summer-camp-registration/


Tony

  • Support Staff

July 4, 2023 at 5:20 am

Hi there,

However, I copied some existing tickets and lowered the price, and now it’s not showing as taxable.

Not showing as taxable within the admin?

Are you using the Advanced editor or the legacy editor?


meronhrycusko

July 4, 2023 at 5:31 am

Advanced Editor is set under default settings – I need to find out where the click ticket is taxable link is. As I mentioned, I just copied an older ticket that was showing fine, figuring all the settings would copy over and I would just change the price. Any help would be appreciated thanks.


Tony

  • Support Staff

July 4, 2023 at 7:04 am

Strange!

If you copied a ticket that is already set to include tax, then the duplicate ticket should already be set up with the tax, that’s happening on my tickets.

To set a ticket up as taxable within the advanced editor you edit the ticket:

https://monosnap.com/file/SeRL9ZRfjC9a9zdVuKuSrU9ymi96yi

Go to Set Ticket Prices:

https://monosnap.com/file/X9VjYAvmFUxPATEiDUqFH22iSzqy3H

Then add the default taxes to the price:

https://monosnap.com/file/QYtoVz4cmI2FwNLuZKCQlwMeSXOhqA

However, the price will be locked if you already have registrations on that ticket, in which case you will need to create a new ticket and set the taxes on that, then expired the other.

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