Support

Home Forums Event Espresso Premium Some events not asking for mutliple registrant details

Some events not asking for mutliple registrant details

Posted: April 8, 2022 at 9:50 am

Viewing 1 reply thread


MPWebmaster

April 8, 2022 at 9:50 am

Using multi event registration, did have wait list activated but now deactivated it. The first event where 2 registrations are in the event cart is only asking for one registrant name, while the other events correctly ask for multiple names. In the invoice, the first event has copied the only registrant’s name to both slots. Note, I am working with Tony on other issues but I don’t think this is related to the other issues.
showing two registrants in cart, but only only one spot for registrant name


Tony

  • Support Staff

April 11, 2022 at 5:44 am

Hi there,

Looks like you need to select the question groups you need to ask for the additional registrants on the event.

Edit the event in question and in the sidebar you’ll see something like this:

https://monosnap.com/file/SbYGsxdaZwiWs4NzEmDA0v2DNWikX8

The bottom set of questions are those asked for ‘additional registrants’ on that event, right now it looks like you only have questions set for the primary registrant.

Viewing 1 reply thread

The support post ‘Some events not asking for mutliple registrant details’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso