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Wonderful2016
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January 20, 2017 at 4:30 am
Newest Version 4.9.26 and this arises only with one of several events till now.
Action is currently not allowed is a popup message which i can not specify what is wrong!
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Josh
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January 20, 2017 at 6:19 am
Hi there,
Can you check to make sure that there is no external object caching set up? If there is object caching set up, you may see something like this in the WordPress > Plugins >Drop-ins page:
https://www.evernote.com/shard/s4/sh/76ec7ede-eb0c-4738-be14-44a777e48062/b25bbddc7bd48527fba9f671db99a0d8
If there is no object caching, or you’ve disabled it, it may help to encode the session data. You can go to Event Espresso > General Settings > Admin Options, then set Encode Session Data? to Yes.
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Wonderful2016
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January 20, 2017 at 7:06 am
THX
but i do not understand – the link is empty and what is object caching?
We do not use any kind of cache yet.
If i set admin options to yes, what´s next? Do I have to go through buying process?
We are live and have traffic for a current event….
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Wonderful2016
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January 20, 2017 at 7:11 am
Just another note, we did already trying to fetch why some users have problems and when we did some sample buying, nothing is wrong to ourselfs till now…
We do not know if this happens with Paypal or with wiretransfer to users, we had no problems with both… We still use Paypal standard….
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Josh
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January 20, 2017 at 7:28 am
Yes, it’d be best to test the results of making that change to the settings.
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Josh
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January 20, 2017 at 7:45 am
One other item that you can do: If you have the WP-Spamshield plugin installed, you will need to set the option to “Disable anti-spam for miscellaneous forms”.
https://www.redsandmarketing.com/plugins/wp-spamshield/configuration-information/?cnf=disable_misc_form_shield#cnf_disable_misc_form_shield
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Wonderful2016
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January 20, 2017 at 8:18 am
Yes, WP-Spamshield is installed, will have a look there too.
THX
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Josh
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January 20, 2017 at 8:40 am
Good to know. You will need to set the Disable anti-spam for miscellaneous forms option on the SpamShield plugin’s settings page to avoid blocking the users from registering for events.
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Wonderful2016
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January 20, 2017 at 3:37 pm
O.k. did change this – will wait and see…
THX
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