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zcup146
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August 14, 2024 at 12:24 pm
I’m trying to create a limit on ticket sales (I only have 2 spots left) but it keeps going to sold out when I do so. It will only remain published if I leave overall ticket sales at infinity. Please help
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Sam
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August 14, 2024 at 1:18 pm
Hi there,
Can you please make sure that you’ve set the total quantity higher than the sold quantity?
https://tinyurl.com/2d3kf8ub
Can you please share a screenshot of the setup?
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zcup146
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August 14, 2024 at 2:04 pm
You can see when I go to 28 (26 sold), it goes to sold out.
https://www.dropbox.com/scl/fi/im5vkdm3jbl6v3pk2alre/Screenshot-2024-08-14-at-1.03.51-PM.png?rlkey=n6ihrbypi5teqg1gnfmsi885a&dl=0
The only way I could get it to work is if I tweaked the individual tickets.
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Tony
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August 14, 2024 at 2:35 pm
Can you add a screenshot of your tickets section, please?
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zcup146
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August 15, 2024 at 10:56 am
https://www.dropbox.com/scl/fi/3bwpfcfgl8gl1wzejrjcx/Screenshot-2024-08-15-at-9.53.48-AM.png?rlkey=94kb82vidth4shei2uxsgrfhd&dl=0
These were all originally set to 40.
If these are set to 40 and the overall is infinity, it won’t be sold out
As soon as I drop infinity on the main, it sells out.
The numbers I Have now are the minimum I could put up that would not trip the sold out thing (but has to be on infinity overall).
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zcup146
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August 15, 2024 at 10:56 am
https://www.dropbox.com/scl/fi/3bwpfcfgl8gl1wzejrjcx/Screenshot-2024-08-15-at-9.53.48-AM.png?rlkey=94kb82vidth4shei2uxsgrfhd&dl=0
These were all originally set to 40.
If these are set to 40 and the overall is infinity, it won’t be sold out
As soon as I drop infinity on the main, it sells out.
The numbers I Have now are the minimum I could put up that would not trip the sold out thing (but has to be on infinity overall).
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zcup146
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August 15, 2024 at 10:56 am
https://www.dropbox.com/scl/fi/3bwpfcfgl8gl1wzejrjcx/Screenshot-2024-08-15-at-9.53.48-AM.png?rlkey=94kb82vidth4shei2uxsgrfhd&dl=0
These were all originally set to 40.
If these are set to 40 and the overall is infinity, it won’t be sold out
As soon as I drop infinity on the main, it sells out.
The numbers I Have now are the minimum I could put up that would not trip the sold out thing (but has to be on infinity overall).
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Sam
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August 15, 2024 at 12:59 pm
Hi there,
Can you please perform a troubleshooting to see if there is any error or conflict:
https://eventespresso.com/wiki/troubleshooting-checklist/
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