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Smart Single Page Checkout is not working for my free events

Posted: April 16, 2014 at 1:18 am

Viewing 4 reply threads


Ian

April 16, 2014 at 1:18 am

Hi – I am running EE4 4.1.12.reg

My free events are still showing a 2 step registration process (Info/Payment).

How do I get it to do this? https://eventespresso.com/features/intelligent-single-page-checkout/

FYI – I installed EEC Lite first and then uninstalled and purchased/installed EEC4.
Currently running WP 3.8.3

Refer http://centacare.jenhanrahan.com/events/snuggles-for-mums-and-bubs/


Tony

  • Support Staff

April 16, 2014 at 4:48 am

Hi Jen,

Your event is working as expected.

For free events Step 2 will still be shown but is skipped, for paid events a payment method must be selected.

The use ‘Attendee #1’s information for ALL attendees’ is shown within your registration form at the end of the primary attendee’s information – http://take.ms/NEKUh

I ran a test registration (TonyEETest2 is you wish to delete it) and no payment methods were displayed, step 2 simply stated ‘This is a free event, so no billing will occur.’

Is this not the same when you run a test registration?


Ian

April 16, 2014 at 5:49 am

Oh, I see. I thought if the event was free the button label on step 1 would change to say finalise registration instead of proceed to payment (which would be confusing for registrants).


Lorenzo Orlando Caum

  • Support Staff

April 16, 2014 at 9:20 am

Hi Jen,

A registrant/attendee for an event can register for paid tickets and free tickets. If the order contains only free tickets, then they will immediately see a message like this:

http://cl.ly/image/1P1n3R2N080I


Lorenzo


Ian

April 22, 2014 at 8:15 pm

I get that. I guess my point is the button on step 1 should be renamed to “Next” instead of “Proceed to Payment” as that doesn’t cover all scenarios. But I will hack the templates to achieve that.

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