Support

February 20, 2014 at 9:36 pm

It needs to hit either the confirmation page or the payment page in order to save the attendee to the DB. If you want to change the wording / layout of the “Payment Page” so that it’s more of a “Thank You for registering” page, you can edit the payment_page.php template file (copy it from plugins/event-espresso/templates to uploads/espresso/templates first so your changes will not be overwritten when you update).

February 21, 2014 at 1:52 am

Hi,

The payment_page.php file (original) is located in event-espresso/templates.

Most template files when copied over to the wp-content/uploads/espresso/templates directory will over rule the defaults.

February 21, 2014 at 3:24 am

Hi Amy,

uploads/espresso/templates/payment_page.php should be used in place of templates/payment_page.php if it is available. Can you screenshot the page in question as we may be referencing different pages?

Also can you link to an event we can run a test registration on so we can view this please?

One thing to note, you mention hiding the payment options. The issue with this is they Payment Gateways close the registration session, without them the session will remain ‘open’, meaning that if a user registers for multiple events one after the other, the only event there session will show is the last event.

So say they Register onto Event 1, all the way through to the thank-you page but no payment options (well actually without closing their session), then register onto Event 2 and do the same, there will be no record of the attendee for Event 1.

It is likely the best way to handle this kind of situation with EE is to create a custom gateway (based on the current Invoice gateway perhaps) then use this gateway to provide instructions and have the attendee finalise the registration through that.

February 24, 2014 at 10:14 am

Hi Amy,

I don’t know if this will work because it could potentially end the session too early, but the [ESPRESSO_CANCELLED] shortcode will close the session. It can be added to a template file by using the WordPress do_shortcode function.

March 3, 2014 at 2:08 pm

Hi Amy,

If the session doesn’t close the registration could end up getting overwritten and you will not see their record. Especially if someone tries to register for a second person using the same computer.

You can add the following to a custom snippets plugin or your theme’s functions.php file and it will output the Session ID into the footer of the web page if you’re logged into the site as admin. When the session ID changes, you’ll know the session is cleared.

add_action ('wp_footer', 'my_print_session_to_footer');

function my_print_session_to_footer() {
	if (current_user_can('install_plugins'))
		print_r ($_SESSION); 
}

March 4, 2014 at 7:03 am

Hi Amy,

In this case you’ll want to make sure that registrations don’t get overwritten when you try to register one after another, which you can verify by testing.