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CVJS
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June 13, 2022 at 12:51 am
Site has started to stall on the initial registration page.
Enter all of the information fine then when you click Proceed to Payment Options, the site returns the to same page.
1. Noticed that the grey loading shape has also stopped appearing when the button is clicked.
2. Noticed that the Recaptcha logo is not showing above the Proceed to Payment Options button
https://www.inspiredforestschooltraining.co.uk/registration-checkout/?uts=1655101887&step=attendee_information#checkout
Can you have a look as the site has not changed and this error is preventing anyone from booking.
Many thanks.
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Tony
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June 15, 2022 at 3:12 am
Hi there,
My apologies for the delayed reply.
We found an issue with 4.10.30.p of EE which caused reCaptcha v2 (checkbox) to stop working on some servers and have released an update to fix that.
Looking on your site now it looks like you downgraded to 4.10.29.p which appears to have allowed registrations to work again, if you update to 4.10.32.p and test another registration, do they continue to work as expected?
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CVJS
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June 16, 2022 at 4:21 am
This reply has been marked as private.
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Tony
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June 16, 2022 at 4:47 am
Awesome, thank you for confirming the latest version works for you 🙂
Any further problem just let us know.
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