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Site License Key Troubles

Posted: April 4, 2013 at 10:19 am

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Melissa

April 4, 2013 at 10:19 am

Hello –
I am receiving the following message….

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

However, when viewing my Site License Key on Event Espresso Site it reads…
“These are all the site_license keys assigned to you for enabling automatic updates of plugins you’ve obtained from us..”

I am only using this site key on one domain. I am not sure what I need to do to resolve this issue. Please help.

Thank you.


Dean

April 5, 2013 at 12:50 am

Hi Melissa,

I recreate a new key for you. Please delete the one you have from the settings and update the settings and then go to your account page on this website and get the new key. Enter it into your general settings and update the settings.

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