Support

Home › Forums › Event Espresso Premium › Site License Key Troubles

Site License Key Troubles

Posted: April 4, 2013 at 10:19 am


Melissa

April 4, 2013 at 10:19 am

Hello –
I am receiving the following message….

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

However, when viewing my Site License Key on Event Espresso Site it reads…
“These are all the site_license keys assigned to you for enabling automatic updates of plugins you’ve obtained from us..”

I am only using this site key on one domain. I am not sure what I need to do to resolve this issue. Please help.

Thank you.


Dean

April 5, 2013 at 12:50 am

Hi Melissa,

I recreate a new key for you. Please delete the one you have from the settings and update the settings and then go to your account page on this website and get the new key. Enter it into your general settings and update the settings.

The support post ‘Site License Key Troubles’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 11 years ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso