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JacqK
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December 2, 2024 at 4:36 pm
Hello
We updated from Event Espresso 4.10.44p to the latest version and got a fatal error. The cart will not progress to the registration form (error message to follow).
Regards, Joe
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JacqK
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December 2, 2024 at 4:37 pm
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JacqK
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December 2, 2024 at 4:37 pm
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Tony
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December 2, 2024 at 5:04 pm
Hi there,
We are aware of that specific error, its from the ‘Powered by Event Espresso…’ text displayed within the admin, BUT… for me that only happens on the very next request after the update (because the hook has fired) and then after that it works as expected.
If you check the server’s error logs, do you get that same error every time or are there others happening?
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JacqK
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December 2, 2024 at 6:02 pm
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Tony
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December 3, 2024 at 2:49 am
Yeah that can be fixed with some CSS but I’ll need to see the page, can you send the auth creds so I can view it?
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JacqK
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December 3, 2024 at 12:29 pm
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Tony
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December 3, 2024 at 1:11 pm
This should fix it 🙂
.spco-step-dv .big-event-title-hdr {
line-height: 1.2em;
}
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JacqK
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December 3, 2024 at 2:02 pm
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JacqK
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December 3, 2024 at 4:42 pm
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Tony
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December 4, 2024 at 3:10 am
Sure, this should fix those:
table.spco-ticket-details th.jst-rght, table.spco-ticket-details td.jst-rght {
padding-inline-start: clamp(.375rem, 1rem, 1.25rem);
padding-inline-end: clamp(.375rem, 1rem, 1.25rem);
}
#ee-single-page-checkout-dv input {
max-width: 95% !important;
}
#ee-promotion-code-input-lbl {
margin-bottom: 1rem;
}
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JacqK
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December 4, 2024 at 1:14 pm
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Tony
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December 4, 2024 at 1:47 pm
Please update to the latest version of the promotions add-on first, it already has some CSS changes so changes I make now could conflict with those.
And also would be great if you could provide css to change the button text to Submit Any Promotion Code (Currently Submit Promotion Code) (we have had a few attendees thinking they have to submit a promotion code).
You’ll need PHP for that and we have an example of how you can alter the string here:
https://gist.github.com/Pebblo/010d826ff5562c017cc962496c26614d#file-tw_ee_custom_functions-php-L11-L15
Add that to a custom functions plugin or your themes’s functions.php file on the site and adjust the string returned to suit 🙂
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JacqK
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December 4, 2024 at 1:52 pm
Many thanks
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JacqK
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December 4, 2024 at 2:25 pm
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Tony
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December 5, 2024 at 2:41 am
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JacqK
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December 5, 2024 at 12:30 pm
Thanks Tony, that worked.
We have noticed another thing – when we try and delete an item from the event cart, we get this error message:
An error has occurred:
Event line item (ID:228497$) deletion failed.
We we have multiple registrations for an event, we can delete registrations, but it won’t let us go lower than 1 and wont let us trash the event in the event cart
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JacqK
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December 5, 2024 at 9:04 pm
PS: Empty cart does work, though
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JacqK
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December 9, 2024 at 12:08 pm
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Tony
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December 10, 2024 at 6:01 am
Hi Joe,
We’ve been investigating this and believe we’ve found the cause.
I’ve just pushed an update out for the Multi Event Registration add-on, can you please update the version of the add-on to 2.0.21.p and see if you get the same issue?
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JacqK
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December 10, 2024 at 12:16 pm
Hi Tony
Thx – we undated to MER 2.0.21.p, but get the same error message and can’t remove an event in the cart using the trash icon (or by just trying to reduce the tickets to 0).
So message is:
An error has occurred:
Event line item (ID:228557$) deletion failed.
(Note we have the ticket number set to 1 as a default)
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JacqK
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December 12, 2024 at 1:11 pm
Hi Tony
We are looking to update to EE5 in the coming week, including Paypal Commerce-just following up about when you think a fix for this might be available?
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