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Site fatal Error on Event Espresso Update

Posted: December 2, 2024 at 4:36 pm

Viewing 9 reply threads


JacqK

December 2, 2024 at 4:36 pm

Hello

We updated from Event Espresso 4.10.44p to the latest version and got a fatal error. The cart will not progress to the registration form (error message to follow).

Regards, Joe


JacqK

December 2, 2024 at 4:37 pm

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JacqK

December 2, 2024 at 4:37 pm

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Tony

  • Support Staff

December 2, 2024 at 5:04 pm

Hi there,

We are aware of that specific error, its from the ‘Powered by Event Espresso…’ text displayed within the admin, BUT… for me that only happens on the very next request after the update (because the hook has fired) and then after that it works as expected.

If you check the server’s error logs, do you get that same error every time or are there others happening?


JacqK

December 2, 2024 at 6:02 pm

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Tony

  • Support Staff

December 3, 2024 at 2:49 am

Yeah that can be fixed with some CSS but I’ll need to see the page, can you send the auth creds so I can view it?


JacqK

December 3, 2024 at 12:29 pm

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Tony

  • Support Staff

December 3, 2024 at 1:11 pm

This should fix it 🙂

.spco-step-dv .big-event-title-hdr {
    line-height: 1.2em;
}


JacqK

December 3, 2024 at 2:02 pm

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JacqK

December 3, 2024 at 4:42 pm

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