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Single ticket with multiple ticket types on the same ticket

Posted: May 6, 2015 at 5:35 am

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Marc Burns

May 6, 2015 at 5:35 am

Hi,

Is there a way to have a single ticket which has more than one ticket type on it?

For example a single ticket with:
2 x adults
1 x child

Instead of separate tickets being sent out for both ticket types?

Using EE3 with the MER add on, with a business licence.

Thanks


Lorenzo Orlando Caum

  • Support Staff

May 6, 2015 at 7:38 am

Hi Marc,

That won’t work since the ticket options are different.

However, the QR code on this ticket would provide access for two adults:

2 x adults


Lorenzo


Marc Burns

May 6, 2015 at 8:11 am

I’m trying to avoid having a single ticket for a child, it causes confusion for our customers.

If that is not the case, can both tickets be sent out in a single email confirmation, rather than 2 separate emails both with a separate ticket link?


Lorenzo Orlando Caum

  • Support Staff

May 7, 2015 at 11:43 am

Hi Marc, the emails that go out are related to the number of email addresses that are entered.

For example, if you register for two events at once with two emails, then two emails would go out after completing the registration.


Lorenzo

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