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Single ticket undeletability

Posted: August 27, 2015 at 6:24 am

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HopFamilies

August 27, 2015 at 6:24 am

Yep, I just added to the English language ๐Ÿ™‚

What’s the reasoning for not being able to delete a single ticket from a transaction? If someone was attending a conference, bought 4 tickets and then had a change in plans, it seems onerous to make them register all over again instead of being able to cancel/delete one ticket.


Lorenzo Orlando Caum

  • Support Staff

August 27, 2015 at 12:06 pm

Hi, this isn’t currently available and its not because its a restriction. Rather, there isn’t coding in place to currently handle this.

Please consider voting for this idea on our roadmap here:

https://trello.com/c/n5ZVbXwM


Lorenzo


HopFamilies

August 27, 2015 at 3:02 pm

So when EE was being conceived, no one thought about letting people edit their registrations?


Lorenzo Orlando Caum

  • Support Staff

August 28, 2015 at 7:20 am

Hi, if we included every feature request in Event Espresso 4, then unfortunately it would not have been released. We decided to release last year and then make incremental improvements with each major version:

https://eventespresso.com/wiki/ee4-changelog/


Lorenzo


HopFamilies

August 30, 2015 at 3:47 pm

It’s mind-boggling.


Lorenzo Orlando Caum

  • Support Staff

August 31, 2015 at 9:38 am

Hi, you can currently change that registration by canceling the current registration and then manually adding a new registration:

https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/

That is the recommended workaround at this time. Thanks


Lorenzo

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