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webexperten
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June 14, 2023 at 3:57 am
Hello-
I’m having trouble adding the attendee information to the event item lines on the invoice.
We need to display their name, see https://prnt.sc/RpEiWa3tqzz1
So in this case this item was bought for 3 participants and we want to show their names.
Can you help?
Thanks and regards, Marcel
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Rio
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June 14, 2023 at 6:33 am
Once your customer made purchase, they can download this kind of invoice after the checkout.
https://drive.google.com/file/d/1eSwpqVv94xjxyfG7cR8W4Ies1ZAcNZy0/view?usp=sharing
Let me know if this is the one you want to achieve?
You can modify the email or invoice template here.
https://app.screencast.com/c5jJGbdMFAC2E
Thanks.
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webexperten
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June 14, 2023 at 7:42 am
Hello-
thanks. I need to modify the Invoice template (ID 14). But I do not understand which shortcodes need to go where to insert the participants. Currently they are not shown https://prnt.sc/aqHi-7aRiJIq and they need to be shown like in my first screenshot https://prnt.sc/RpEiWa3tqzz1
Best regards, Marcel
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Rio
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June 15, 2023 at 11:38 pm
You can go here to understand the shortcode.
https://app.screencast.com/uhX44XNXhGWaQ
Then Click shortcode option.
https://app.screencast.com/c6ynSsq5h7UVf
You can always click preview, to check if you did the right thing.
https://app.screencast.com/sJH0eS1km5hPz
Thanks.
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webexperten
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June 19, 2023 at 6:03 am
Hello ,
I understand the logic but I seem to be too stupid to get it to work. Why can’t you just give me the solution, that would be the fastest for both of us…
When I add the Shortcode [ATTENDEE_LIST] in the field for [TICKET_LIST], like this https://prnt.sc/Q5MILSbF_QW1, then nothing gets ouput on the invoice.
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Tony
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June 20, 2023 at 5:59 am
Hi there,
When I add the Shortcode [ATTENDEE_LIST] in the field for [TICKET_LIST], like this https://prnt.sc/Q5MILSbF_QW1, then nothing gets ouput on the invoice.
The [ATTENDEE_LIST] shortcode calls the ATTENDEE_LIST section to loop over any related objects and output whatever is in that section, if you are calling that shortcode and nothing is output I’m guessing you don’t have anything in ATTENDEE_LIST to output (it’s empty by default as it’s not used).
Add something like [FNAME] [LNAME] to the attendee list section so you have something to output to the page, you can always add additional details one you know where it is output.
However, I can tell you that adding [ATTENDEE_LIST] into that section on that specific line in your screenshot will produce invalid HTML and output the attendees outputs of the section you are requesting. We don’t have a way to add the attendee list in the specific location you are requesting, the closest we have looks like this:
https://monosnap.com/file/cJAYna66975jMELjSIAMHTHyArRzMy
You can do that with:
https://monosnap.com/file/y0J08QGTmxvHUJCpzQ2HiMu5V1ABlM
And then [FNAME] [LNAME] in ATTENDEE_LIST like so:
https://monosnap.com/file/5JH5lfG1PEtnpKyx4N243KrPt6IeId
Why can’t you just give me the solution, that would be the fastest for both of us…
Just to note, us (support) simply saying “Put this here, that there and you’re done!” is the quickest short-term. However, then any changes you then need to make to that output relies solely on our understanding and not yours so you have to post and wait again so it’s not best in the longer term.
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