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Jackie Blaker
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November 19, 2014 at 3:13 am
Hi guys,
When someone registers for an event, an email is sent thats supposed to contain the registrant details. (name, address, tickets etc), currently however only some of the details actually make it through. Its the default template Registration Pending Payment.
What we get through:
Registration(s) Pending Payment
The following registration(s) are awaiting payment for the following event(s).
Event Name: Summit 15
Registrant(s):
Andy Cresswell
· Registration Code: 44-23-1-4f87fa-0
· E-mail Address: <email snipped>
· Address: , , , , ,
· Phone Number:
· Tickets:
· ACS Member (£430 + VAT)
o 21.04.2015 10:00 am – 21.04.2015 5:00 pm
Questions & Answers
Does anyone have any ideas why the Address is missing?
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Tony
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November 19, 2014 at 3:59 am
Hi Jackie,
Looking at your event it appears you are not requesting the Address Information from the attendee.
If you edit the event, then look in the sidebar you will find options to select the question groups for both the Primary Attendee and any Additional Attendee’s. Select Address information for at least the Primary Attendee – http://take.ms/y5aoj
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